After-hours accident calls
Victims call from ER bedsides between 9pm and 4am, when your office is closed and your competitors' billboards run 24/7.
Accident victims call in distress — from ER bedsides at 2am, in shock, in pain. If your firm doesn't answer instantly, the next billboard attorney does.
PI is the most competitive intake market in law. Every minute of delay is a case retained by someone else.
Victims call from ER bedsides between 9pm and 4am, when your office is closed and your competitors' billboards run 24/7.
TV-ad firms have outsourced call centers staffed 24/7. Your boutique firm has a voicemail and a callback the next morning.
A multi-car pileup or hurricane spikes accident calls 10x in 48 hours. You can't hire or train fast enough to capture them.
A third of PI callers prefer Spanish. An English voicemail loses them in the first three seconds — and they call the next firm.
We configure CaseReply for the way personal injury firms actually intake. You forward your calls. We do the rest.
We configure your AI with your accident types, statute deadlines, intake questions, and the carriers you handle most. Trained on real PI intake patterns.
After hours, overflow, or all calls — you choose when CaseReply picks up. Same number. No new hardware. No IT department needed.
Every accident call is qualified, summarized, and routed. You receive structured intake reports — accident type, injuries, insurance, police report — ready for attorney review.
A car accident victim calls from the ER at 11pm. CaseReply answers in two seconds, calmly walks her through intake, captures the police report number, the insurance carrier, her injuries, photos of the scene — and books her for a 9am consult. Your phone rings the next morning with a signed retainer waiting.
Tuned for personal injury intake. Every answer captured, every case-killing detail flagged.
What type of accident occurred — auto, slip and fall, workplace, dog bite, premises, or product liability?
When did the incident occur, and are you still within your state's statute of limitations?
Have you been seen at the ER or by a doctor? What were you diagnosed with?
Are you still in active treatment, or have you been discharged?
Was a police report filed? Do you have the report number or officer name?
Who was at fault, and do you have their insurance information?
Has the at-fault party's insurer contacted you? Have you given any recorded statement?
Are you missing work or losing wages because of this injury?
Email us and we'll send a sample call — auto accident intake, start to finish — so you can hear exactly how CaseReply handles a real PI lead.
No contracts. No per-minute billing. Cancel anytime.
AI intake coverage outside business hours
Complete AI receptionist — 24/7/365
Try CaseReply free for 14 days. We'll set everything up. You'll see exactly how many accident victims your firm has been missing — and start capturing them tonight.
No contracts. No credit card required. Live on your phones in 48 hours.