English voicemails lose Spanish-speaking clients
Most immigration callers hang up at an English greeting. Bilingual intake is table stakes — and your voicemail doesn't have it.
Visa deadlines, ICE detentions, and removal orders don't follow your office hours — and your callers don't always speak English. Your voicemail loses them every time.
Immigration intake has language, urgency, and time-zone barriers no traditional reception model can clear.
Most immigration callers hang up at an English greeting. Bilingual intake is table stakes — and your voicemail doesn't have it.
Families need a lawyer within hours, not the next business day. Detention calls peak at 9pm–3am, exactly when you're closed.
A missed call can mean missing a filing window. Once gone, those windows don't reopen.
Callers don't know if they need a U-visa, T-visa, asylum, or VAWA. Patient intake identifies the right path — every time.
We configure CaseReply for the way immigration firms actually intake. Bilingual. 24/7. You forward your calls.
We configure your AI for visas, removal defense, family-based petitions, asylum, and the languages your callers speak. Trained on real immigration intake patterns.
After hours, overflow, or all calls — you choose when CaseReply picks up. Same number. No new hardware. No IT department needed.
Every call is qualified in the caller's language, summarized in English for your team, and routed. Structured intake reports — status, A-number, country, urgency — ready for attorney review.
A wife calls in Spanish at 11pm — her husband was detained by ICE earlier that night. CaseReply answers in Spanish, captures his name, A-number, the detention facility, the agents involved, and books an emergency consult for 8am. You're ready to file before the morning shift starts.
Tuned for immigration intake — in English or Spanish. Captures status, urgency, and the details that determine eligibility.
¿Habla español o inglés? What is your preferred language for this call?
What is your immigration goal — visa, green card, citizenship, asylum, or removal defense?
Are you currently in the United States? What is your current status?
Have you been detained by ICE, or is anyone in your family in detention right now?
Do you have a pending court date or active removal proceeding?
Have you filed any prior applications with USCIS or any other agency?
What is your country of origin and your date of entry to the U.S.?
Do you have a spouse, children, or parents who are U.S. citizens or lawful permanent residents?
Email us and we'll send a sample call — an ICE detention intake in Spanish — so you can hear exactly how CaseReply handles a real immigration lead.
No contracts. No per-minute billing. Cancel anytime.
AI intake coverage outside business hours
Complete AI receptionist — 24/7/365
Try CaseReply free for 14 days. We'll set everything up — bilingual, ready for ICE detention surges. You'll see exactly how many immigration leads your firm has been missing.
No contracts. No credit card required. Live on your phones in 48 hours.